Holiday Inn Express and Suites Dickson City, an IHG Hotel

My recent stay at the Holiday Inn Express & Suites in Dickson City, Pennsylvania, was made truly memorable by the outstanding staff. While the hotel itself offers the reliable comfort and amenities you expect from the Holiday Inn brand, it was the team's exceptional service that truly set this location apart and made it a highlight of my trip. From the moment I stepped into the lobby, I was greeted with genuine warmth and a willingness to assist with anything I needed. The front desk staff was efficient, friendly, and always ready with a smile. Their positive attitude created a welcoming and inviting atmosphere that permeated the entire hotel. The staff's commitment to guest satisfaction was evident in every interaction. They went above and beyond to anticipate my needs and ensure my stay was comfortable and enjoyable. Whether it was providing helpful local recommendations, quickly addressing a minor issue, or simply offering a friendly greeting in the hallway, their attentiveness was remarkable. In addition to their professionalism, the staff's genuine care and enthusiasm were truly impressive. They clearly take pride in their work and are dedicated to providing a positive experience for every guest. This level of service is a rare find and truly elevates the Holiday Inn Express & Suites in Dickson City to a standout hotel. If you're looking for a hotel where you'll be treated with exceptional care and warmth, I highly recommend the Holiday Inn Express & Suites in Dickson City. The staff's dedication to providing outstanding service makes this hotel a true gem.

Cleanliness the convenience, the amenities as well as the value as well as the complimentary breakfast.

We were there for an extended weekend. My granddaughter was in a cheerleading competition. The staff there was awesome. They were extremely pleasant and polite. They were so eager to please us. Upon our checkout, we ran into car issues and had to have it towed back home. Samantha, the front desk clerk so was helpful to our situation, she helped with making the situation less stressful. Actually, both the young ladies at the counter, were helpful, polite, and extremely helpful and accommodating. Housekeeping was great, the hotel itself was extremely clean. I did not see anything unsightly dirty thru that hotel (and remember a lot of cheer teams were there that particular weekend) they were on top of it and the hotel stay cleaned the whole time. There were dispensaries of hand sanitizer thruout the building. The beds was extremely comfortable, more comfortable than my bed at home. The free breakfast was great as well. Everything was freshly cooked and they a good variety for everyone. Ceral, fruit, yogurts, toast, pancakes to name a few of the items. Everything was covid friendly with sneeze guards and individual containers. They even provide rubber gloves if needed. The location was great. Their was a Walmart and Target across the street and many restaurants nearby to choose from. Shopping is also there ie. Marshall, Macy's. In the past I always traveled with the Marriott but if this is how all IGH locations are, they may be my new place

I really liked everything very clean my family love it ,,, of all the hotels I stayed in I've never seen anything like it. The very clean towels the beds were also smelly very good ,,, I really liked it a lot and I recommend it

This place is a hidden gem. The staff is amazing, so sweet and so welcoming. The place is so incredibly clean and the attention to detail is top notch. I was so impressed with this place. Wish we had this place where we live in Chicago. 10/10 from us :)